How to Place (& Manage) Your Order

We at NLC Express aim to make things as easy as possible for each of our clients. Part of this is our flexible approach to taking orders and payments.

Many of our clients place regular orders with us with a single phone call and leaving us to do the rest. Other clients with a formalised ordering process will e-mail a purchase order and confirm in writing. Likewise, some clients prefer to pay by credit card while others prefer do so via BACS. In all of these cases we will have provided a firm price which we keep to.

Request a Quotation

In the first instance please ask us for our price quotation. We’ve a variety of ways you can communicate with us listed on our website CONTACT page.

Our friendly and knowledgeable sales team are happy to process quotation requests and advise clients on choices they have.

When calling by phone please have to hand the following information:

  • A rough description: (i.e. boxes, pallet(s), etc.)
  • If over 50 kg, approx Weight
  • Collect-from Origin
  • Deliver-to Destination
  • Available time window of Collection

As an alternative to calling on the phone you’re welcome to use our yellow Quotation Request form on this website. It will ask you to provide collection and delivery postcodes and other information. We will then reply to you with a fixed price.

Your Go-Ahead

All we need from you is your go-ahead to collect, from here onwards you can leave us to do the rest.

In the meantime our client telephone order line will at all times remain open-24/7 for all of our services.

Proof Of Delivery

We collect and retain a POD for every consignment delivered. It records the time of delivery, a signature and the name given at the delivery point. These are available on request.

Payment Methods

The majority of our clients have a monthly billed corporate account with us. We can set this up for you too if wish.

If you don’t have an account with us you may simply pay over the phone using your credit or debit card.

We accept payment through:

  • Credit or Debit Card
  • Cheque
  • BACS
  • Cash
  • Monthly Account

Online Ordering

We plan to introduce online ordering the near future complete with with online POD download. We’ll announce more about this nearer the time.